Social Media Account Manager

What You’ll Do

• Build and run a weekly and monthly content calendar aligned to Zettabyte's product roadmap, events, partnerships, and market narratives.
• Translate complex technical topics into clear, credible posts for decision makers, while maintaining technical accuracy.
• Own end-to-end post production: briefing, drafting, editing, design coordination, publishing, and repurposing.
• Maintain a consistent brand voice across English and Mandarin, matching tone to platform expectations and audience maturity.
• Manage publishing and optimization across LinkedIn, X, and other priority channels.
• Engage with followers and relevant communities professionally, responding to and routing inbound messages.
• Coordinate executive social: ghostwriting, review cycles, and posting cadence for leadership accounts where applicable.
• Maintain content hygiene: pinned posts, highlights, bio updates, link management, and platform policy compliance.
• Support product launches, partnership announcements, and event campaigns with clear messaging frameworks and content sequences.
• Coordinate with BD to turn webinars, decks, and customer conversations into social content that drives inbound interest.
• Plan and manage event-related social execution: pre-event teasers, live updates, and post-event recaps.
• Own KPI tracking: follower quality, engagement rate, clicks, lead signals, and content performance by theme.
• Run content experiments and iterate based on results, maintaining a learning log of what works and why.
• Partner with the growth team to align social content with paid amplification when relevant.
• Build a reusable content library: approved visuals, templates, case study snippets, product screenshots, and writing guidelines.
• Maintain a fast, structured approval workflow that avoids last-minute chaos.
• Ensure confidentiality and compliance, protecting sensitive commercial terms, customer names, and internal discussions.

You’ll Thrive Here if You

• 3 to 6 years of social media and content execution experience for B2B brands.
• Excellent writing skills and editorial judgment in both English and Mandarin (written and spoken).
• Proven ability to communicate technical topics clearly and credibly, especially for enterprise audiences.
• Strong operational discipline: calendars, deadlines, review workflows, and asset management.
• Comfort working directly with leadership and handling high-visibility content with discretion.

Bonus Qualifications

• Experience in AI, cloud, GPUs, data centers, semiconductors, or enterprise infrastructure.
• Experience with executive comms and ghostwriting for senior leaders.
• Basic design literacy and ability to brief designers effectively. Familiar with Figma, Canva, or equivalent tools.
• Experience coordinating with PR agencies or managing earned media amplification.

Why This Role is Unique

You turn leadership viewpoints, product updates, and customer stories into consistent bilingual social content across LinkedIn, X, and other channels.

Details

We provide competitive salary and equity based on experience and skillset.

Flexible work environment.

Applicants must be authorized to work in their respective location.