What You’ll Do
- Executive communications: draft and polish emails, memos, and external announcements to clients. Maintain a consistent voice and ensure accuracy. Handle inbound requests and triage quickly.
- Information management: maintain lightweight but reliable systems for documents, approvals, contacts, and key reference materials.
- Paperwork coordination: ensure all paperwork involved in the sales process (NDAs, MOUs, Contracts, press releases, POs, etc.) is completed and properly filed. Assist the sales team so these processes are completed correctly and promptly.
- Continuous improvement: identify recurring friction and propose operational fixes. Build simple SOPs to reduce overhead.
You’ll Thrive Here if You
- 3+ years of experience as a Sales Assistant, customer success representative, or admin role supporting executives in a fast-paced environment.
- Strong written communication in English and Mandarin (business-level fluency). Able to draft polished emails, internal documents, and customer-facing presentations in PowerPoint. It is important that the candidate can craft well-structured and well-designed customer-facing presentations.
- High ownership and reliability. You follow through, close loops, and proactively flag risks before they become issues.
- Strong discretion and professional judgment with confidential information.
- Operational excellence: comfortable building lightweight systems (templates, trackers, SOPs) and keeping them maintained.
- Comfortable working with ambiguity and frequent change. You stay calm, organized, and effective under pressure.
- Proficiency with modern productivity tools (Google Workspace or Microsoft 365, Slack, Notion or Confluence, project trackers).
Bonus Qualifications
- Experience in technology, data centers, semiconductors, cloud infrastructure, or enterprise B2B environments.
- Comfortable using AI tools to accelerate drafting, summarization, scheduling, and workflow automation (with strong judgment and confidentiality).
Why This Role is Unique
You support the sales team by contacting customers, confirming PO and invoice details, and managing sales paperwork such as NDAs, MOUs, and contracts.
Details
We provide competitive salary and equity based on experience and skillset.
Flexible work environment.
Applicants must be authorized to work in their respective location.